Welcome to PrimaPond's Customer Support Center! Whether you have questions about our fountains, aerators, deicers, or need assistance with an order, we're here to help. Our team is dedicated to providing you with the best possible experience and ensuring that your lake, pond, or outdoor water feature performs beautifully year-round.
Please find the information you need below to help you resolve any issues, track your order, or learn more about our products.
Contact Us
Have a question or need help? We’re just a click or call away! Reach out to us, and our friendly support team will assist you with any inquiries or concerns.
- Email: contact@primapond.com
- Phone: 1 800 670 6008
- Live Chat: Available on our website during business hours (9 AM – 5 PM, Monday – Friday)